Purchase Terms

By ordering from the Deluxe In Dubai store, you agree to the Terms Of Purchase as set out herein in conjunction with this Site’s Terms Of Use.

Acceptance Of Order

By placing an order online you make an offer to purchase in accordance with these Terms and Conditions. Deluxe In Dubai will acknowledge receipt of your order both online and via an email order confirmation but this does not constitute our acceptance of your offer to purchase. Your offer has been accepted only when we have confirmed that your order has been dispatched.

Description Of Products

Deluxe In Dubai take all reasonable care to ensure that details, descriptions and photographs of products within the store are accurate and up-to-date. However, from time to time errors may occur, alterations may be made to products by suppliers, colours within photographs may be affected by the settings of the computer on which it is viewed, etc. Therefore, we make no warranties, whether express or implied, in relation to the accuracy of details, descriptions and photographs of products within the store.

Pricing Of Products

Deluxe In Dubai take all reasonable care to ensure that prices within the store are accurate. However, from time to time errors may occur and where such errors occur we reserve the right to withdraw the product from sale at the incorrect price and present it at the correct price. If you have placed an order at the incorrect price, we will inform you of the error and give you the opportunity to confirm your order at the correct price or cancel your order.

Availability Of Goods

Deluxe In Dubai endeavour to keep the store up-to-date as and when products become out of stock although stock levels are constantly changing so all items are offered subject to availability.

Delivery

Delivery is offered within United Arab Emirates only.

Standard delivery is usually made within 5 working days (unless stated otherwise on the product page) of your order being placed. However, there may be occasions where delays occur and Deluxe In Dubai shall not be liable for any delay or consequence of non-delivery of any product(s) in your order howsoever caused. If you require a product urgently or by a specific date then please contact us to check stock availability and delivery options before placing your order. Note: any additional delivery charges for urgent orders are non-refundable should the product be returned.

Orders are dispatched with tracked delivery and email and/or text notifications.  

When placing your order you can opt to have your order delivered to a different address (ie your work address, friend or relative) if it is unlikely someone will be home to receive your parcel.  Note: If you request your parcel is left in a safe location at a property this is entirely at your own risk and Deluxe In Dubai and its couriers will not be liable for any parcel that goes missing after delivery is made where such instructions are given.

Shortages Or Damages In Delivery

If you believe that there are shortages in the number of products contained in a delivery or if any damage has occurred to the product(s) in transit you must contact us within 3 working days of receipt of the product(s).

Ownership Of The Goods

Ownership of the product(s) ordered shall be transferred to the customer once the product(s) have been delivered.

Cancellation Of Order

Deluxe In Dubai reserve the right to cancel any order without giving reason whereupon you will be issued with a full refund of product and any delivery charge paid.

You have the right to cancel your order up to 7 days following receipt and inspection of the product(s) – see returns information below.

Returns

Please refer to our Returns and Refund Policy.

Collection Of Personal Information

Please refer to our Privacy Policy.

Card Payment Security

Payments are processed via Paypal or Stripe. Order details are transferred to Paypal and Stripe using SSL and card details are entered directly onto Paypal’s or Stripe’s servers.  Deluxe In Dubai does not have access to and does not store card details.

Disclaimer

Deluxe In Dubai takes no responsibility for the misuse or quality of any product sold. In the event of injury or death caused queries should be directed to the manufacturer of the product.

Law & Jurisdiction

All goods are sold under United Arab Emirates law and any disputes arising in connection with your purchase will be governed by United Arab Emirates law and will be subject to the exclusive jurisdiction of the courts of United Arab Emirates.